Terms of Use
Introduction
Welcome to PedagoVox, a comprehensive education and school communication application designed to help parents and teachers stay connected, share documents, view reports, and communicate about student progress. These Terms of Use govern your use of our mobile application and services.
By downloading, installing, or using PedagoVox, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our application.
Acceptance of Terms
By using PedagoVox, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and BestNC Consulting.
- You must be at least 13 years old to use PedagoVox
- If you are under 18, you must have parental consent
- You are responsible for maintaining the confidentiality of your account
- You agree to provide accurate and complete information when using the service
Use of Service
PedagoVox provides school and education management tools including communication between parents and teachers, document sharing, student reports, event information, and related features.
- Use the service for lawful purposes only
- Respect the privacy and rights of other users (parents, teachers, and school staff)
- Do not attempt to gain unauthorized access to the service or other users' accounts
- Do not interfere with the proper functioning of the service
- Comply with all applicable laws and regulations
User Responsibilities
As a user of PedagoVox, you are responsible for:
- Maintaining the security of your account credentials
- Ensuring all information you provide is accurate and current
- Respecting the privacy and data of other users and students
- Using the service in accordance with these terms
- Reporting any security concerns or violations
- Using the app only for its intended educational and communication purposes
Intellectual Property
PedagoVox and its content, including but not limited to text, graphics, logos, and software, are the property of BestNC Consulting and are protected by copyright and other intellectual property laws.
- You may not copy, modify, or distribute our content without permission
- You retain ownership of your own data and content that you submit
- You grant us a license to use your data as necessary to provide the service
- We respect your intellectual property rights
Privacy and Data
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use.
- We collect data necessary to provide our services
- Your data is shared only as permitted by the app's features and your choices
- We implement appropriate security measures to protect your data
- You can request deletion of your data
- We comply with applicable data protection laws
Limitation of Liability
To the maximum extent permitted by law, BestNC Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of PedagoVox.
- We provide the service "as is" without warranties of any kind
- We are not responsible for data loss or corruption
- We do not guarantee uninterrupted service availability
- Your sole remedy for dissatisfaction is to discontinue use of the service
Termination
You may terminate your use of PedagoVox at any time by deleting the application and your account. We may terminate or suspend your access to the service at any time for violation of these terms.
- Upon termination, your access to the service will cease
- We may retain your data as required by law
- You can request deletion of your data upon termination
- These terms survive termination of your account
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the jurisdiction where BestNC Consulting is incorporated, without regard to conflict of law principles.
- Any disputes will be resolved in the appropriate courts of that jurisdiction
- If any provision is found to be unenforceable, the remainder of the terms remains in effect
- These terms constitute the entire agreement between you and BestNC Consulting regarding PedagoVox
- We may update these terms from time to time as described in "Updates to Terms" below
Contact Information
If you have any questions about these Terms of Use, please contact us:
- Email: info@bestnc.consulting
- Website: https://bestnc.consulting
- Address: 8-10, Rue Mathias Hardt, 1717 Luxembourg, Luxembourg
Apple App Store Terms
PedagoVox is distributed through the Apple App Store and is subject to Apple's standard End User License Agreement (EULA).
- This app is licensed, not sold, to you
- Your license is limited to use on Apple devices you own or control
- You may not distribute or make the app available over a network where it could be used by multiple devices at the same time
- You may not rent, lease, lend, sell, or sublicense the app
Apple Standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Google Play Terms
PedagoVox is also available through the Google Play Store. Use of the app when downloaded from Google Play is subject to the Google Play Terms of Service and the applicable end-user license agreement for the application.
Updates to Terms
We may update these Terms of Use from time to time. We will notify you of any material changes by posting the new terms in the app or by other reasonable means.
- Continued use of the service after changes constitutes acceptance of the new terms
- You will be notified of significant changes where required by law or policy
- You can review the current terms at any time (e.g. via the in-app Help Center or the link where these terms are published)
- Your use of the service is subject to the current terms in effect at the time of use
Last Updated: January 2026
Privacy Policy
Introduction
This Privacy Policy describes how PedagoVox collects, uses, and protects your information when you use our mobile application and related services. PedagoVox is an education and school communication app designed to connect parents and teachers, share documents, view student reports, and support school-related communication.
By using PedagoVox, you agree to the collection and use of information in accordance with this policy.
GDPR Compliance
PedagoVox and BestNC Consulting are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We process personal data lawfully, fairly, and transparently, and we respect your rights regarding your personal information.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and account/role details (e.g. whether you use the app as a parent or teacher/staff of school)
- Account Data: User profiles, roles (parent/teacher), school affiliation, and linkage to students or classes as relevant to the app's features
- Activity Data: Messages, shared documents, reports, events, and other content you create or access within the app
- Usage Data: App usage patterns, feature interactions, and performance data to improve the service
- Device Information: Device type, operating system, and app version
- Location Data: Only with your explicit consent, if we offer location-based features in the future
How We Use Your Information
We use the information we collect to:
- Provide and maintain our education and school communication services
- Process account creation, school linkage, and parent/teacher relationships within the app
- Enable messaging, document sharing, report viewing, and event features
- Support calendar and notification features
- Improve app functionality and user experience
- Send important updates and notifications (e.g. push notifications about new messages or reports)
- Ensure app security and prevent fraud or misuse
Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the app (e.g. hosting, analytics, push notifications), under strict confidentiality and data protection obligations
- Legal Requirements: When required by law, or to protect our rights, your safety, or the safety of others
- Within the App: With other users (e.g. parents, teachers, schools) only as intended by the app's features—for example, so that teachers and linked parents can communicate and view relevant reports or documents
- Business Transfers: In the event of a merger, acquisition, or sale of assets, in which case we will ensure your data remains protected under this policy or a successor policy
We do not sell your personal information to third parties.
GDPR Safeguards: Where we share data with processors or partners, we use contracts and safeguards required by applicable law (including the GDPR).
Data Protection
We take the security of your data seriously and implement appropriate technical and organisational measures:
- Encryption: Data is encrypted in transit and, where applicable, at rest
- Access Controls: Strict access controls and authentication to limit who can access personal data
- Regular Audits: Security assessments and vulnerability testing to maintain a high level of protection
- Employee Training: Regular privacy and security training for personnel who handle personal data
- Incident Response: Procedures for detecting, reporting, and handling security incidents
Security Disclaimer: While we strive to protect your personal information, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security but we work to apply industry-standard practices.
Your European Rights
If you are in the European Economic Area (EEA), you have certain rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Portability: Receive your data in a structured, commonly used, machine-readable format where applicable
- Restriction: Request that we limit how we process your data in certain circumstances
- Objection: Object to certain processing activities (e.g. marketing or profiling where applicable)
- Automated Decisions: Request human review of decisions based solely on automated processing, where applicable
To exercise these rights, please contact us using the details under Contact Us. You also have the right to lodge a complaint with a supervisory authority in your country.
Data Retention
We retain your information as follows:
- Active Accounts: Data is retained while your account is active and as needed to provide the service
- Inactive Accounts: Account and associated data may be deleted after a prolonged period of inactivity (e.g. after 2 years), subject to legal requirements
- Legal Requirements: We may retain certain data as required by law (e.g. for tax, legal claims, or regulatory compliance)
- Backup Systems: Data in backup systems is securely deleted within a reasonable period (e.g. within 90 days) after deletion from active systems
Account Deletion: You may request deletion of your account and associated personal data at any time by contacting us. We will process your request in accordance with applicable law.
Children's Privacy
PedagoVox is designed for use by parents and teachers in an educational context. We take children's privacy seriously:
- Parental Consent: Where the app is used in a way that involves data about children (e.g. student reports, linkage to a child's profile), we rely on parental consent or the school's authority as appropriate under applicable law. We do not knowingly collect personal data from children without appropriate consent.
- Limited Data: We collect only the information necessary to provide the service (e.g. linkage between a parent account and a student for the purpose of viewing reports and communication).
- Parental Controls: Parents can manage their own account and, where the app allows, the visibility of information related to their children.
- Educational Use: The app is designed for school and family communication in an educational context.
If you have questions about how we handle data relating to children, please contact us. Contact About Children: For any inquiries regarding children's data, use the contact details below and indicate "Children's privacy" in your message.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact for Questions
- Email: info@bestnc.consulting
- Address: 8-10, Rue Mathias Hardt, 1717 Luxembourg, Luxembourg
- Website: https://pedagovox.bestnc.consulting
EU Inquiries: For data protection inquiries from individuals in the EEA, you may contact us at the email or address above. We will respond within the timeframes required by applicable law.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- In-app notifications when you open the app
- Email communications to the address associated with your account where appropriate
- Website announcements on our website
- App store updates (e.g. in the app's description or release notes where relevant)
Policy Acceptance: By continuing to use PedagoVox after changes take effect, you accept the updated Privacy Policy. We encourage you to review this policy periodically.
Last Updated: February 2026